Fortin Shock sensor not working with evo-one installed in 2013 Hyundai Elantra

Question

I had my evo one and Fortin shock sensor installed by a professional installer, however they have not been able to get the shock sensor to work (no warn away or basic function) I need help as they have left it at that unless I can figure it out.

Answer 1

Does the LED on the shock sensor light on when you hit it ?

Comments

I don't know, but is it straight up plug and play or does it need to be programmed?

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The shock sensor is connected to the EVO-ONE and does not need to be programmed.

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I checked it out today, the shock sensor does light up when the car is hit, however there in no warn away or alarm that goes off. Is it possible that the evo alarm isn't programmed and it is just the stock alarm? Or is it possible the installer flashed it wrong, he said he did it several times?