FAQ - TSB (P7220) - 2007 Inifiniti G35 Intelligent Key Intermittent Operation

Question

Date: ITB07-026 September 3, 2007
VOLUNTARY SERVICE CAMPAIGN
2007 G35 SEDAN INTELLIGENT KEY
CAMPAIGN ID # P7220
APPLIED VEHICLES: 2007 G35 (V36) Sedan only
Excludes G35 Coupe (CV35)
APPLIED VINs:
JNKBV61E(*)7M 700042 to 725130
JNKBV61F(*)7M 800017 to 819614
Use Infiniti Net to confirm campaign eligibility

 

Problem:

For the 2007 G35 Sedan; Infiniti has determined that some cell phones, if allowed to touch the Intelligent Key when receiving or sending a call, may alter the electronic code contained in the Intelligent Key. If this happens, the Intelligent Key may be damaged and would no longer lock or unlock the doors or start the engine.

To correct this potential condition, Infiniti is conducting a Voluntary Service Campaign to replace the Intelligent Keys. The improved replacement Intelligent Keys are not susceptible to this type of cell phone interference.

Infiniti has assigned identification number P7220 to this campaign. This number must appear on all communications and documentation of any nature dealing with this Campaign.

 

Solution:

Infiniti recommends that dealers correct each vehicle falling within the range of this campaign that enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer's inventory.